How can I place an order on the Van Heusen website?
To place an order on the Van Heusen website, simply browse through the available products, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order.
What are the shipping options available?
Van Heusen offers free shipping on orders over $100. Standard shipping is used for all orders, and delivery times may vary depending on your location.
Can I track my order?
Yes, you can track your order by logging into your Van Heusen account and accessing the "My Orders" section. You will find the tracking information for your shipment there.
Can I change my shipping address after placing an order?
Unfortunately, once an order has been placed, the shipping address cannot be changed. Please ensure that you provide the correct shipping address at the time of purchase.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact Van Heusen customer service within 7 days of receiving your order. They will assist you in resolving the issue and arranging for a replacement or refund if necessary.
What is Van Heusen's return policy?
Van Heusen accepts returns within 30 days of the purchase date. The items must be in their original condition with all tags attached. Please note that certain items, such as underwear and socks, are not eligible for return.
How can I initiate a return?
To initiate a return, please contact Van Heusen customer service. They will provide you with instructions on how to return the item and assist you throughout the process.
Can I exchange an item for a different size or color?
Yes, Van Heusen offers exchanges for different sizes or colors. Please contact customer service to initiate an exchange and they will guide you through the process.
Is there a fee for returns or exchanges?
Van Heusen offers free returns and exchanges within 30 days of purchase. Simply contact customer service to initiate the return or exchange process.
How long does it take to process a return or exchange?
Once Van Heusen receives your returned item, it typically takes 5-7 business days to process the return and issue a refund or ship out the exchanged item.
What sizes are available for Van Heusen shirts?
Van Heusen offers a range of sizes for shirts, including small, medium, large, and extra-large. They also offer different fits such as classic fit, tailored fit, and slim fit.
Are Van Heusen products suitable for business wear?
Yes, Van Heusen specializes in business wear and offers a wide range of shirts, suits, pants, and accessories suitable for professional settings.
Can I find casual clothing options at Van Heusen?
Yes, Van Heusen also offers a selection of casual clothing options, including casual shirts, polo tops, t-shirts, knitwear, chinos, shorts, and outerwear.
Are Van Heusen products made with high-quality materials?
Yes, Van Heusen is known for its commitment to quality. They use premium materials in their products to ensure durability and comfort.
Does Van Heusen offer any promotions or discounts?
Yes, Van Heusen frequently offers promotions and discounts on their website. Check the "Promotions" section for the latest offers and deals.