How can I contact Zacanco customer support?
You can contact Zacanco customer support by sending an email to [email protected]. They will be happy to assist you with any inquiries or concerns.
What is the return policy for Zacanco products?
Zacanco has a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receiving it for a refund or exchange. Please make sure the item is in its original condition and packaging.
How long does it take for Zacanco to ship orders?
Zacanco typically ships orders within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
What payment methods does Zacanco accept?
Zacanco accepts various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
Does Zacanco offer international shipping?
Yes, Zacanco offers international shipping to many countries. During the checkout process, you can select your country/region to see if it is eligible for shipping.
Are Zacanco products available in physical stores?
Currently, Zacanco products are only available for purchase online through their website. They do not have physical retail stores.
Can I cancel or modify my order after it has been placed?
If you need to cancel or modify your order, please contact Zacanco customer support as soon as possible. They will do their best to accommodate your request, but it may not always be possible if the order has already been shipped.
How do I know if an item is in stock?
On the Zacanco website, the availability of each item is indicated on the product page. If an item is out of stock, it will be marked as "Sold out" and you will not be able to add it to your cart.
Are Zacanco products unisex?
Yes, many Zacanco products are designed to be unisex and can be worn by both men and women. However, some items may have specific sizing or fit recommendations, so it's important to check the product details for more information.
Are Zacanco products made from sustainable materials?
Zacanco is committed to sustainability and ethical practices. They strive to use sustainable materials whenever possible, and they prioritize working with suppliers who share their values.
Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your delivery.
Does Zacanco offer gift cards?
Yes, Zacanco offers gift cards that can be purchased and redeemed on their website. They make a great gift for fashion enthusiasts who want to choose their own Zacanco products.
What is Zacanco's size range?
Zacanco offers a range of sizes to accommodate different body types. The available sizes for each product are listed on the product page. They strive to be inclusive and provide options for a diverse range of customers.
Can I request a custom design from Zacanco?
Zacanco offers some custom design options for certain products. However, availability may vary, so it's best to contact their customer support to inquire about specific customization requests.
Does Zacanco offer discounts or promotions?
Zacanco occasionally offers discounts and promotions. To stay updated on their latest offers, you can subscribe to their email newsletter or follow them on social media platforms like Instagram and TikTok.
Does Zacanco ship to PO boxes?
Yes, Zacanco can ship to PO boxes. During the checkout process, you can enter your PO box address as the shipping address.