Can I pay for my lounge access using WeChat Pay or Alipay?
Yes, Plaza Premium Lounge recently included WeChat Pay and Alipay as new online payment methods, making it even easier to book your lounge access.
How many locations does Plaza Premium Lounge have?
Plaza Premium Lounge has over 70 locations in more than 30 international airports worldwide.
Do I need to be a member to access Plaza Premium Lounge?
No, Plaza Premium Lounge is open to all travelers. Membership is not required to access the lounge.
Are there lounges available in the Americas?
Yes, Plaza Premium Lounge offers access to premium airport lounges in the Americas at wallet-friendly pricing. Membership is not required.
How can I earn Arrture Points?
By signing up for Smart Traveller, Plaza Premium Lounge's Global Airport Rewards Programme, you can earn Arrture Points. Additionally, you can earn 150 Arrture Points when you sign up for Smart Traveller before August 31, 2023.
Can I refer friends to Smart Traveller and earn rewards?
Yes, you can invite 3 friends to join Smart Traveller and receive 200 Arrture Points. For each successful referral who earns Arrture points for the first time, you will receive an additional 100 Arrture Points.
Are there any newly opened or reopened lounges?
Yes, Plaza Premium Lounge has recently opened or reopened lounges in Nagoya, Kuala Lumpur, Adelaide, London Heathrow, Orlando, Edinburgh, Hong Kong, Helsinki, London, and Rome.
Can I save money by booking online?
Yes, you can enjoy preferential rates when booking online at least 1 hour ahead of your visit and save up to 20% with Smart Traveller, Plaza Premium Lounge's Global Airport Rewards Programme. The rates are automatically discounted at the time of booking to give you immediate savings.
How can I make a group booking?
For group bookings of 10 people or more, you can submit your Group Booking requests on the Plaza Premium Lounge website.
Are there lounges available in mainland China, Hong Kong, Macau, and Taiwan?
Yes, Plaza Premium Lounge has lounges in various cities in mainland China, Hong Kong, Macau, and Taiwan, including Beijing, Shanghai, Guangzhou, Hong Kong, Macau, and Taipei.
Can children access the lounge for free?
Yes, children under the age of 2 can enjoy complimentary access to Plaza Premium Lounge. Children aged 2-11 will be counted as guests and will require a booking.
What languages are supported by Plaza Premium Lounge?
Plaza Premium Lounge supports English, Chinese (both traditional and simplified), and Japanese.
What currencies are accepted at Plaza Premium Lounge?
Plaza Premium Lounge accepts multiple currencies, including AED, AUD, BRL, CAD, CNY, DKK, EUR, GBP, HKD, IDR, INR, JPY, MOP, MYR, OMR, PHP, SAR, SEK, SGD, THB, TWD, USD, and ZAR.
Can I sign up for the Plaza Premium Lounge newsletter?
Yes, you can sign up to stay in touch with Plaza Premium Lounge by providing your first name, last name, and email address on the website.
Does Plaza Premium Lounge have a loyalty program?
Yes, Plaza Premium Lounge has a loyalty program called Smart Traveller, which offers exclusive benefits and rewards to members.
How can I contact Plaza Premium Lounge for further inquiries?
You can contact Plaza Premium Lounge by visiting the "Contact Us" page on their website and filling out the contact form provided.