Can I pay for my lounge access using WeChat Pay or Alipay?
Yes, Plaza Premium (Global) recently included WeChat Pay and Alipay as new online payment methods for booking lounge access.
How many locations does Plaza Premium (Global) have?
Plaza Premium (Global) has over 70 locations in more than 30 international airports worldwide.
Do I need a membership to access Plaza Premium (Global) lounges?
No, Plaza Premium (Global) lounges are open to all travelers. Membership is not required.
Are there any lounges that have recently opened?
Yes, Plaza Premium (Global) has recently opened lounges in Nagoya, Kuala Lumpur, Adelaide, London Heathrow, Orlando, Edinburgh, Hong Kong, Helsinki, London, and Rome.
Can I save money by booking my lounge access online?
Yes, by booking online at least 1 hour ahead of your visit, you can enjoy preferential rates and save up to 20% with Smart Traveller, Plaza Premium (Global)'s Global Airport Rewards Programme.
How can I earn Arrture Points?
You can earn Arrture Points by signing up for Smart Traveller, Plaza Premium (Global)'s loyalty program, and by referring friends to join. You can also earn points for each eligible visit to Plaza Premium lounges.
Is there a limited time welcome offer for Smart Traveller?
Yes, if you sign up for Smart Traveller now, you can earn 150 Arrture Points. This offer is valid until August 31, 2023.
Can I convert my HSBC Credit Card RewardCash into Arrture Points?
Yes, with Smart Traveller and HSBC Credit Card, you can convert $1 RewardCash into 10 Arrture Points, enhancing your travel experience.
Are there any exclusive deals and partner offers available?
Yes, Plaza Premium (Global) offers exclusive deals and partner offers. Please visit their website for more information.
Can I make a group booking for 10 people or more?
Yes, you can submit group booking requests for 10 people or more on Plaza Premium (Global)'s website.
Can children access the lounges for free?
Yes, children under the age of 2 can enjoy complimentary access to Plaza Premium (Global) lounges.
How far in advance should I make a booking?
Bookings must be made at least 1 hour prior to your arrival. If you haven't made a booking, you can still visit the lounge as a walk-in guest.
What languages are available at Plaza Premium (Global) lounges?
Plaza Premium (Global) lounges offer services in English, Chinese (both traditional and simplified), and Japanese.
What currencies are accepted for payment?
Plaza Premium (Global) accepts various currencies, including AED, AUD, BRL, CAD, CNY, DKK, EUR, GBP, HKD, IDR, INR, JPY, MOP, MYR, OMR, PHP, SAR, SEK, SGD, THB, TWD, USD, and ZAR.
How can I contact Plaza Premium (Global) for further inquiries?
You can contact Plaza Premium (Global) through their website. They have a contact form available for any questions or concerns you may have.