Can I get free delivery on my order?
Yes, Pampa offers free delivery on orders over £20.
Is there a discount for first-time customers?
Yes, first-time customers can enjoy a 15% discount on their order by using the code PAMPAME.
What are the customer service contact details?
Customers can reach Pampa's customer service team by calling 0151 305 1572 or emailing [email protected]
What are the opening hours for the call centre?
The call centre is open from Monday to Thursday, 8am to 5pm, and on Fridays from 8am to 4pm. Please note that the call centre is closed on weekends.
How does Pampa handle deliveries?
Pampa's award-winning delivery service partners with DPD, providing customers with a one-hour delivery window. Customers can also arrange for their parcels to be left in a safe place or with a chosen neighbor. Deliveries are automatically rearranged if the customer is not available.
Can I return my order?
Yes, Pampa offers easy returns via DPD delivery pick up or to one of the 2,500 local DPD Pickup shops.
What are the top hair brands available at Pampa?
Pampa offers a wide range of top hair brands, including Olaplex, Wella, L'Oreal, Matrix, Redken, Pureology, Revlon, and Schwarzkopf.
Does Pampa offer skincare products?
Yes, Pampa offers skincare products from top brands such as Skin Doctors, Skin Republic, Retinol, Casmara, and Monuskin.
How can I contact Pampa's customer service?
Customers can contact Pampa's customer service team by calling 0151 305 1572 or emailing [email protected]
What are the opening hours for customer service?
Pampa's customer service is available from Monday to Thursday, 8am to 5pm, and on Fridays from 8am to 4pm. Please note that customer queries will be responded to during office hours and the customer service team is closed on weekends.
What delivery options are available?
Pampa offers free delivery on every order over £20. Customers can also choose next day delivery before 6pm.
Can I return my order if I'm not satisfied?
Yes, Pampa offers easy returns. Customers can return their orders via DPD delivery pick up or to one of the 2,500 local DPD Pickup shops.
What are the top hair brands available at Pampa?
Pampa offers a wide range of top hair brands, including Olaplex, Wella, L'Oreal, Matrix, Redken, Pureology, Revlon, and Schwarzkopf.
Does Pampa offer skincare products?
Yes, Pampa offers skincare products from top brands such as Skin Doctors, Skin Republic, Retinol, Casmara, and Monuskin.
Are there any discounts for first-time customers?
Yes, first-time customers can enjoy a 15% discount on their order by using the code PAMPAME.
How does Pampa handle deliveries?
Pampa's delivery service partners with DPD, providing customers with a one-hour delivery window. Customers can also arrange for their parcels to be left in a safe place or with a chosen neighbor.