How does ADT Home Security protect my home?
ADT Home Security offers a range of products and packages to protect your home, including wireless burglar alarms, carbon monoxide detectors, and CCTV systems. These systems are designed to detect and deter intruders, monitor for fire and smoke, and provide video surveillance of your property.
What is the ADT Smart Services app?
The ADT Smart Services app allows you to manage and monitor your ADT Smart Home system. With the app, you can set or unset your system, control lights connected to smart plugs, stream and record security footage, troubleshoot issues, and more. It also supports two-way audio, allowing you to see and speak with whoever is at your door.
Does ADT Home Security offer 24/7 monitoring?
Yes, ADT Home Security offers 24/7 monitoring. This means that our security experts are always available and prepared to respond to any eventuality. We never go off duty, ensuring that your home is protected at all times.
What happens if my alarm is activated?
If your alarm is activated, ADT Home Security offers different response options. These include keyholder response, where a designated person is notified, police response with a Unique Reference Number (URN) lodged with your police force, and private security response where a security professional will be dispatched to investigate and secure the premises.
Can I access my security system remotely?
Yes, you can access your ADT Smart Home system remotely through the ADT Smart Services app. This allows you to monitor your home from anywhere in the world, receive instant notifications when motion sensors are triggered, and control connected devices such as lights and smart plugs.
How does ADT Home Security compare to other companies?
ADT Home Security has over 149 years of experience in protecting homes. We offer a range of service and cover benefits, including professional monitoring, all-inclusive service packages, professionally installed systems, and the ADT Smart Services app. Our systems also feature advanced video analytics and are protected by bank-level encryption.
How can I contact ADT Home Security?
For any queries, you can contact ADT Home Security's dedicated customer service center 24/7/365 at 0800 144 4499. Our customer service team is ready to assist you with any questions or concerns you may have.
Is ADT Home Security trusted by customers?
ADT Home Security is trusted by over 240,000 residential customers and has an average Trustpilot rating of over 4.5*. Our all-inclusive service, quality alarm systems, and professional engineers have earned us the trust of our customers.
Does ADT Home Security offer packages for businesses?
Yes, ADT Home Security offers packages for businesses as well. We have solutions tailored for retail trading units, factories, office spaces, education and healthcare facilities, and hospitality and leisure establishments. Our packages include intruder detection, CCTV, fire and smoke alarms, access control, and security fog systems.
Can I get a free quote for ADT Home Security?
Yes, you can get a free quote for ADT Home Security by visiting our website or calling us at 0808 256 5299. Our team will provide you with all the information you need and help you choose the right security solution for your home or business.
Does ADT Home Security offer service and maintenance for their systems?
Yes, ADT Home Security offers service and maintenance for their systems. We have trained home security engineers who can install and maintain your system to ensure it is always functioning properly and providing the highest level of protection.
Is my personal information safe with ADT Home Security?
Yes, ADT Home Security takes the security of your personal information seriously. All ADT products are protected by bank-level encryption, ensuring that your passwords and personal information are kept safe and secure from hackers.
Does ADT Home Security offer support for existing customers?
Yes, ADT Home Security offers support for existing customers. We provide online resources, including video tutorials and the MyADT app, where you can manage and update your account information. Our dedicated customer service center is also available 24/7/365 to assist you with any questions or issues you may have.