Are Urtopia ebikes safe to ride in the city?
Yes, Urtopia ebikes prioritize safety with innovative design and cutting-edge technology, making them secure and suitable for navigating city streets.
What makes Urtopia ebikes different from others?
Urtopia ebikes are known for their smart, sleek, and stealthy design. They also integrate cutting-edge technology to provide a thrilling yet secure riding experience.
Can I try out an Urtopia ebike before purchasing?
Yes, Urtopia offers test ride opportunities for customers to experience the perfect ride before making a purchase. Book a free test ride to try it out!
What is the warranty period for Urtopia ebikes?
Urtopia offers a 2-year warranty for their ebikes, providing customers with complete peace of mind. They also offer 24/7 support and full after-sales service.
Do Urtopia ebikes come with any accessories?
Yes, Urtopia ebikes come with accessories such as a free mirco fender, kickstand, and 1 year eSIM service. These additional features enhance the overall riding experience.
Can I return an Urtopia ebike if I'm not satisfied?
Yes, Urtopia offers a 14-day return policy, allowing customers to return their ebike within 14 days if they are not satisfied with their purchase.
Is there financing available for Urtopia ebikes?
Yes, Urtopia offers financing options with 24 months at 0% APR. This allows customers to purchase their desired ebike with convenient payment plans.
Are Urtopia ebikes suitable for different heights?
Yes, Urtopia offers different models of ebikes that are suitable for various heights. The Carbon 1/1s is fit for 5'3''~6'5'', the Carbon Belt is fit for 5'7''~6'5'', and the Chord and Chord X are fit for 5'3''~6'1'' and 5'7''~6'5'' respectively.
Can I connect my Urtopia ebike to a smartphone?
Yes, Urtopia offers a smart app that allows riders to connect, track, and share their rides. The Urtopia app serves as the perfect cycling companion.
How can I contact Urtopia for support?
For any support or inquiries, customers can contact Urtopia through their customer service channels. They provide quick support and are available to assist with any questions or concerns.
Are there any discounts or promotions available for Urtopia ebikes?
Yes, Urtopia occasionally offers discounts and promotions. Currently, they have an August Sale with free mirco fender, kickstand, and 1 year eSIM service. They also have an Easter Sale with $600 off on the Carbon 1s E-Bike.
Can I find Urtopia ebike dealers near me?
Yes, Urtopia has a "Find a dealer" feature on their website that allows customers to locate Urtopia ebike dealers in their area. This makes it convenient for customers to explore and purchase their desired ebike.
Are Urtopia ebikes suitable for fitness goals?
Yes, Urtopia ebikes are designed to help riders achieve their fitness goals while enjoying a fast and sporty ride in style. They provide a great way to combine exercise and commuting.
Are there any famous athletes or celebrities who endorse Urtopia ebikes?
Yes, Urtopia ebikes have received love and endorsements from celebrities and athletes such as NBA Hall of Fame Tracy McGrady, classical crossover pianist Maksim Mrvica, and 2021 Canoeing Olympic Champion Max Lemke, among others.
What payment methods are accepted by Urtopia?
Urtopia accepts various payment methods, including American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Union Pay, and Visa. Customers can choose the most convenient option for their purchase.