Do they offer free shipping?
Yes, Sofary Lighting LLC offers free worldwide shipping on all orders.
What is their return policy?
Sofary Lighting LLC allows returns within 30 days of delivery for items in new/unused condition. A full refund will be issued, except for the shipping cost, unless the items are defective.
Are their products of high quality?
Yes, Sofary Lighting LLC takes pride in offering high-quality lighting fixtures. They have a decade of excellence in craftsmanship, ensuring enduring and exquisite lighting options.
Can I customize my lighting fixtures?
Yes, Sofary Lighting LLC offers a customization service where skilled artisans and designers can bring your unique style and space to life. You can learn more about customization on their website.
How long does shipping take?
Sofary Lighting LLC offers global delivery with free shipping. For detailed shipping information, you can visit their website.
Can I return a defective item?
Yes, if you receive a defective item, Sofary Lighting LLC will refund the full amount, including the shipping cost. You can contact their customer service for assistance.
Are there any customer reviews?
Yes, Sofary Lighting LLC is a trusted destination for chandeliers with over 999+ 5-star reviews. You can browse their customer testimonials on their website.
How long has Sofary Lighting LLC been in business?
Sofary Lighting LLC has been in the business for 10 years, ensuring superior quality and after-sales service.
Can I return an item if I'm not satisfied?
Yes, Sofary Lighting LLC allows returns within 30 days of delivery for items in new/unused condition. You can get a full refund, excluding the shipping cost.
Do they offer a warranty on their products?
The website does not mention any warranty information. Please contact Sofary Lighting LLC's customer service for more details.
Can I track my order?
Yes, Sofary Lighting LLC provides tracking information for your order. You can find the tracking details on their website or contact their customer service for assistance.
Do they offer any discounts or promotions?
The website mentions a summer sale where you can save up to 50% off. You can visit their website to check for any ongoing discounts or promotions.
Can I get a refund if I change my mind?
Yes, Sofary Lighting LLC allows returns within 30 days of delivery for items in new/unused condition. You can get a full refund, excluding the shipping cost.
Are their products energy-efficient?
The website does not provide specific information about the energy efficiency of their products. Please contact Sofary Lighting LLC's customer service for more details.
Can I cancel my order?
Yes, you can cancel your order before it has been shipped. Please contact Sofary Lighting LLC's customer service as soon as possible to request a cancellation.
Do they offer installation services?
The website does not mention any installation services. Please contact Sofary Lighting LLC's customer service for more details or recommendations on installation.