What kind of products does Rackora offer?
Rackora offers a range of premium TV, monitor, laptop, and tablet mounts and stands.
Are Rackora products designed for specific devices?
Yes, Rackora products are designed to be compatible with various devices such as laptops, tablets, and TVs.
Does Rackora offer any warranty on their products?
Yes, Rackora offers up to a 3-year warranty on their products.
What materials are Rackora products made of?
Rackora products are made of high-quality materials such as carbon fiber, aluminum alloy, and tempered glass.
Can I find phone cases on Rackora's website?
Yes, Rackora also offers phone cases in addition to their mounts and stands.
Does Rackora offer free shipping?
Yes, Rackora offers free and fast shipping on all orders.
How long does it take for Rackora to ship an order?
Rackora aims to ship orders as quickly as possible, typically within a few business days.
Can I track my order?
Yes, Rackora provides a tracking number for customers to track their orders.
What payment methods does Rackora accept?
Rackora accepts various payment methods including Visa, Mastercard, American Express, JCB, Maestro, Apple Pay, PayPal, Google Pay, and Klarna.
Does Rackora ship internationally?
Yes, Rackora ships to multiple countries including Australia, Brazil, Canada, France, Germany, India, Italy, Malaysia, Mexico, Netherlands, New Zealand, Pakistan, Philippines, Russia, Singapore, Spain, Sweden, United Arab Emirates, United Kingdom, United States, and Vietnam.
What is Rackora's return policy?
Rackora offers a 30-day return policy for customers who are not satisfied with their purchase.
How can I initiate a return?
Customers can initiate a return by contacting Rackora's customer service via email or phone.
Does Rackora offer refunds?
Yes, Rackora offers refunds for eligible returns.
Can I exchange a product for a different one?
Rackora does not offer direct exchanges, but customers can return their original purchase and place a new order for a different product.
What should I do if I receive a defective product?
If you receive a defective product, please contact Rackora's customer service for assistance with a replacement or refund.
How can I contact Rackora's customer support?
Customers can contact Rackora's customer support via email or phone.
What are Rackora's customer support hours?
Rackora's customer support is available Monday to Friday, from 9am to 5pm PST.
Does Rackora have a satisfaction guarantee?
Yes, Rackora offers a satisfaction guarantee to ensure customers are happy with their purchase.
Can I become a Rackora ambassador?
Rackora has an ambassador program, and interested individuals can reach out to Rackora's customer support for more information.
Does Rackora have an affiliate program?
Yes, Rackora has an affiliate program. Interested individuals can contact Rackora's customer support for more details.