Will the Pull-N-Scoop fit in my space?
Yes, the Pull-N-Scoop is a compact size of 25.2L x 18.1W x 17.7H in (64L x 46W x 45H cm) and weighs 13.2lbs (6kg). It can be stacked for convenient transportation.
How many cats can use the Pull-N-Scoop?
The Pull-N-Scoop is recommended for one indoor cat per unit. It could work for up to two or three cats per unit, but you will need to replace the waste bin more frequently.
Does the Pull-N-Scoop require special litter?
No, the Pull-N-Scoop does not require expensive types of litter. It only requires the most common fast-and-hard clumping clay cat litter in small particles or microcrystal litter. Do not use recycled paper, tofu, pine, corn, or wheat litter.
How often do I need to change the waste bin?
The frequency of changing the waste bin depends on the number, size, breed, and gender of your cats. For a single average-sized cat, you will need to change it every 5 to 7 days (change it if it is full).
How often do I need to add litter?
You should add litter when emptying the waste bin. Add litter to the middle of the "Min" and "Max" lines for better tracking control and litter savings. Never fill the litter beyond the "Max" line.
How often do I need to deep clean the Pull-N-Scoop?
The frequency of deep cleaning the Pull-N-Scoop depends on your cat's behavior and your personal preference. We recommend deep cleaning every 3 to 6 weeks.
Is it hard to acclimate my cat to the Pull-N-Scoop?
No, the box-shaped Pull-N-Scoop is the best litter box for your cats to investigate with natural curiosity. To expedite the process, we recommend placing the Pull-N-Scoop in the same location as the old litter box. Add a few cups of litter from the old litter box to help your cats feel more familiar with the Pull-N-Scoop. You may also need to place them inside the Pull-N-Scoop to show them that it is safe.
Can big cats use Pull-N-Scoop?
Yes, Pull-N-Scoop has a large room for cats to maneuver and do their business. It is suitable for cats of various body types under 15 lbs.
What is the return policy?
Pull-N-Scoop offers a 30-day return policy. If you and your cat are not satisfied, you can return the product for a refund.
Is there a warranty for the Pull-N-Scoop?
Yes, there is a 12-month warranty that covers your cat litter box from top to bottom. If there are any issues with the product, you can contact customer support for assistance.
Can I stack multiple Pull-N-Scoop units?
Yes, you can stack multiple Pull-N-Scoop units for convenient transportation or if you have multiple cats.
What type of litter should I avoid using with the Pull-N-Scoop?
Avoid using recycled paper, tofu, pine, corn, or wheat litter with the Pull-N-Scoop. Stick to the most common fast-and-hard clumping clay cat litter in small particles or microcrystal litter.
How can I join the Pull-N-Scoop Green Community?
You can join the Pull-N-Scoop Green Community by signing up for the newsletter. This will give you access to exclusive offers, new collections, and product launches.
What payment options are available?
Pull-N-Scoop accepts American Express, Apple Pay, Mastercard, PayPal, and Visa as payment options.
How can I track my order?
You can track your order by visiting the "Track Order" page on the pullnscoop.com website. Enter your order details to get real-time updates on the status of your shipment.