How can I place an order with Kansas City Steak Company?
To place an order with Kansas City Steak Company, you can visit their website and browse their wide selection of steaks and steak gift baskets. Simply add the desired items to your cart and proceed to the secure checkout.
What are the accepted payment methods?
Kansas City Steak Company accepts major credit cards, including Visa, Mastercard, American Express, and Discover. They also accept payment through PayPal.
How long does it take for the order to be delivered?
The delivery time for your order depends on the shipping method you choose at checkout. Kansas City Steak Company offers several shipping options, including standard, expedited, and overnight delivery. The estimated delivery time will be provided during the checkout process.
Can I track my order?
Yes, you can track your order with Kansas City Steak Company. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.
What should I do if there is an issue with my order?
If you encounter any issues with your order, such as missing items or damaged packaging, please contact Kansas City Steak Company's customer service team. They will be happy to assist you and resolve any problems.
Are the steaks fresh or frozen?
Kansas City Steak Company steaks are flash frozen to ensure consistent quality and flavor. They are individually vacuum-sealed for freshness and convenience. Simply thaw the steaks and prepare them according to the provided instructions.
What is the difference between USDA Prime and American Style Kobe beef?
USDA Prime beef is the highest quality grade of beef available in the United States. It is known for its exceptional marbling and tenderness. American Style Kobe beef, on the other hand, is a premium beef that is raised in the United States using Japanese Wagyu genetics. It offers a rich, buttery flavor and is highly sought after by steak enthusiasts.
Can I purchase gift-boxed steaks?
Yes, Kansas City Steak Company offers gift-boxed options for their steaks. These make for memorable and impressive gifts for any occasion. You can select the desired steaks and choose the gift-boxed option during the checkout process.
Are there any special cuts or varieties available?
Yes, Kansas City Steak Company offers a variety of specialty cuts, including filet mignon, Kansas City strip, ribeye, porterhouse, top sirloin, T-bone, flat iron, and more. They also have pre-seasoned steaks and variety packs available for those who want to try a selection of different cuts.
Are there any vegetarian or vegan options available?
Kansas City Steak Company specializes in high-quality steaks and does not offer specific vegetarian or vegan options. However, they do offer a range of seafood options, such as lobster, crab cakes, salmon, sea bass, halibut, and shrimp, which may be suitable for those with pescatarian diets.
What is the return policy for Kansas City Steak Company?
Kansas City Steak Company has a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please contact their customer service team within 30 days of receiving your order. They will work with you to resolve any issues and provide a refund or replacement if necessary.
Can I cancel or modify my order after it has been placed?
If you need to cancel or modify your order, please contact Kansas City Steak Company's customer service team as soon as possible. They will do their best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped.
How long does it take to receive a refund?
Once Kansas City Steak Company has received and processed your returned items, they will initiate the refund process. The time it takes for the refund to be credited back to your original payment method may vary depending on your financial institution. Please allow a few business days for the refund to reflect in your account.
What should I do if I receive the wrong items or my order is incomplete?
If you receive the wrong items or your order is incomplete, please contact Kansas City Steak Company's customer service team immediately. They will investigate the issue and work to resolve it as quickly as possible, ensuring that you receive the correct items or any missing items.
Can I return a gift that was purchased from Kansas City Steak Company?
Yes, gifts purchased from Kansas City Steak Company can be returned. However, refunds for gift returns will be issued in the form of a gift certificate, which can be used towards future purchases from the company. Please contact their customer service team to initiate the return process.