Can I return my order if I'm not satisfied?
Yes, Cotton On offers free returns for orders. Please refer to the Returns & Exchanges section on the website for more information.
How long does it take for my order to be delivered?
Delivery times may vary depending on your location. However, Cotton On offers free delivery on orders over $60. Please check the Delivery Options section on the website for more details.
Are there any discounts or promotions available?
Yes, Cotton On frequently offers deals and promotions. Currently, there is a 40% off sale on selected items. Please check the Deals section on the website for more information.
Can I track my order?
Yes, you can track your order by logging into your account on the Cotton On website and checking the order status. You will also receive a tracking number via email once your order has been shipped.
Do you offer plus size clothing?
Yes, Cotton On offers a range of plus size clothing for women. Please check the Plus Size Curve section on the website for more options.
Can I buy gift cards?
Yes, Cotton On offers e-gift cards that can be purchased online. They make great gifts for friends and family.
Do you have a size guide?
Yes, Cotton On provides a size guide on the website to help you find the right fit for your clothing purchases. Please refer to the Size Guide section for more information.
How can I contact customer support?
If you have any questions or need assistance, you can contact Cotton On's customer support team through the Help & Contact Us section on the website. They will be happy to assist you.
Is there a minimum order amount for free delivery?
Yes, Cotton On offers free delivery on orders over $60. Please check the Delivery Options section on the website for more details.
Can I pay for my order in installments?
Yes, Cotton On offers a Buy Now Pay Later option through Afterpay. This allows you to pay for your order in four equal installments. Please check the website for more information on how to use this payment option.
Are there any student discounts available?
Currently, Cotton On does not offer specific student discounts. However, you can check the Deals section on the website for any ongoing promotions or discounts.
Can I personalize my items?
Yes, Cotton On offers personalization options for select items. You can add monograms or custom designs to certain products. Please check the Personalization section on the website for more details.
Do you have a loyalty program?
Yes, Cotton On has a loyalty program called Perks. By joining Perks, you can earn points for every purchase, which can be redeemed for rewards. You can also enjoy free delivery on your first order over $30 when you join. Please check the website for more information on how to join.
Can I shop in-store?
Yes, Cotton On has physical stores where you can shop. You can use the Store Finder on the website to locate the nearest store to you.
Do you offer international shipping?
Yes, Cotton On offers international shipping to select countries. Please check the Delivery Options section on the website for more details on eligible countries and shipping rates.
Can I cancel or modify my order?
Once an order has been placed, it cannot be canceled or modified. However, you can return the items for a refund or exchange once you receive them. Please refer to the Returns & Exchanges section on the website for more information.