How long does it take to receive an order from Brave New Look?
The delivery time for orders from Brave New Look varies depending on the shipping method chosen at checkout. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days.
Can I return or exchange an item if I'm not satisfied?
Yes, Brave New Look offers a 30-day return and exchange policy. If you're not satisfied with your purchase, you can contact their customer service team to initiate the return or exchange process.
Are Brave New Look products customizable?
Yes, Brave New Look offers custom print-on-demand products. You can personalize jewelry, apparel, and home goods to express your unique style and personality.
What payment methods does Brave New Look accept?
Brave New Look accepts various payment methods, including major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay.
Are Brave New Look products available internationally?
Yes, Brave New Look ships internationally. However, please note that international shipping may have additional fees and longer delivery times.
How can I contact Brave New Look's customer service?
You can contact Brave New Look's customer service team by filling out the contact form on their website or by sending an email to [email protected].
Does Brave New Look offer gift cards?
Yes, Brave New Look offers gift cards that can be purchased on their website. These gift cards make great presents for friends and family.
Can I track my order from Brave New Look?
Yes, Brave New Look provides order tracking for all shipments. Once your order has been shipped, you will receive a tracking number via email that you can use to track the progress of your package.
What is the quality of Brave New Look products?
Brave New Look takes pride in offering high-quality products. Their custom print-on-demand items are made with care and attention to detail to ensure customer satisfaction.
Do Brave New Look products come with a warranty?
Brave New Look does not explicitly mention a warranty on their website. However, if you encounter any issues with your purchase, you can reach out to their customer service team for assistance.
Can I cancel my order after it has been placed?
Brave New Look aims to process orders quickly, so it may not be possible to cancel an order once it has been placed. However, you can contact their customer service team to inquire about cancellation options.
Are Brave New Look products eco-friendly?
Brave New Look does not explicitly state whether their products are eco-friendly on their website. For specific information regarding the materials used, it is best to reach out to their customer service team.
Are Brave New Look products suitable for children?
Brave New Look offers a range of products suitable for children, including kids masks, apparel, and accessories. These items are designed with children's comfort and safety in mind.
Can I change the shipping address for my order?
If you need to change the shipping address for your order, it is recommended to contact Brave New Look's customer service team as soon as possible. They will assist you in updating the shipping address if it is still possible.
Are there any discounts or promotions available?
Brave New Look occasionally offers discounts and promotions. To stay updated on their latest offers, you can subscribe to their newsletter or follow them on social media.
Can I request a custom design for Brave New Look products?
Brave New Look currently focuses on customizing their existing designs. However, you can reach out to their customer service team to inquire about specific customization requests.