What is Kouwi.com?
Kouwi.com is an online marketplace in Australia that offers a wide range of products, including affordable fashion, home decor, home audio, newborn baby and kids gifts, and Australian health and wellness items. They source their products from local brands and beyond, providing customers with the best deals and a seamless online shopping experience.
How long does it take to receive my order from Kouwi.com?
Kouwi.com aims to deliver your order within 5 to 14 business days. However, please note that delivery times may vary depending on the location and availability of the product.
Is there free shipping on Kouwi.com?
Yes, Kouwi.com offers free shipping on all orders over $150. For select items or smaller orders, there is a flat shipping fee of $10.00 to support small businesses.
What is the return policy for Kouwi.com?
If you are not happy with your item, you can send it back to Kouwi.com in the post for a full refund. They offer fuss-free returns to ensure customer satisfaction.
Can I sell my products on Kouwi.com?
Yes, you can sell your products on Kouwi.com. They provide a platform for vendors to showcase and sell their products. You can sign up as a vendor on their website for free.
Are there any discounts or promotions available on Kouwi.com?
Kouwi.com occasionally offers discounts and promotions. To stay updated with the latest offers, you can sign up for their newsletter and get access to exclusive deals. Currently, they have an extra 11% off on Kouwi Marketplace items when you spend $100 or more.
Do they have gift vouchers?
Yes, Kouwi.com offers gift vouchers that can be used to purchase products on their website. It's a great option if you want to give someone the gift of choice.
How can I contact Kouwi.com?
You can contact Kouwi.com through their website. They have a contact form where you can fill in your details and message them. They will get back to you as soon as possible.
What types of products can I find on Kouwi.com?
Kouwi.com offers a wide range of products, including wellness items, home decor, fashion for women and men, baby and kids gifts, and pet accessories. They focus on sourcing products from local brands, providing customers with a variety of options.
How can I track my order on Kouwi.com?
Kouwi.com provides order tracking for your convenience. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your delivery.
Are the products on Kouwi.com Australian-made?
Kouwi.com sources products from both local Australian brands and beyond. They prioritize supporting local brands and offer a selection of Australian-made products.
Is there a minimum order requirement on Kouwi.com?
No, there is no minimum order requirement on Kouwi.com. You can purchase products according to your needs and preferences.
Can I return a product if I'm not satisfied with it?
Yes, Kouwi.com has a return policy that allows you to return a product if you are not satisfied with it. You can send the item back to them in the post for a full refund.
Does Kouwi.com offer international shipping?
Currently, Kouwi.com focuses on serving customers within Australia. They offer shipping within Australia only and do not provide international shipping at the moment.
How can I stay updated with the latest trends and offers from Kouwi.com?
To stay in the know about the latest trends and exclusive offers from Kouwi.com, you can sign up for their newsletter. By signing up, you will also receive a 10% discount on your first order.
Can I shop for pet accessories on Kouwi.com?
Yes, Kouwi.com offers a range of pet accessories. From collars and leashes to pet bowls, you can find stylish and functional products for your furry friends on their website.