Why am I unable to access the Adidas website?
During high-traffic product releases, Adidas implements extra security measures to prevent bots from accessing the site. This is done to protect customers and ensure a fair chance for everyone to purchase sneakers. If you are experiencing difficulty accessing the site, it is possible that something in your setup triggered the security system. To resolve this, please try refreshing the page or accessing the website from a different browser or device. Additionally, check if there are any scripts, such as ad blockers, running in your browser and disable them. If the issue persists, it may be caused by malware. If you are on a personal connection, run an anti-virus scan on your device to ensure it is not affected. If you are on a shared network, contact the system administrator to scan for misconfigured or infected devices across the network.
How can I track my Adidas order?
To track your Adidas order, you can visit the "Order Tracker" page on the Adidas website. Enter your order number and email address to get real-time updates on the status of your order, including tracking information once it has been shipped. Please note that it may take up to 24 hours for tracking information to become available after your order has been shipped.
What is the return policy for Adidas products?
Adidas offers a 30-day return policy for most products purchased on their website. If you are not satisfied with your purchase, you can return the item within 30 days of delivery for a full refund. The item must be in its original condition and packaging, with all tags attached. Some exclusions may apply, such as personalized or customized products. For more detailed information on the return policy, please refer to the "Returns" section on the Adidas website.
How do I find the right size for Adidas shoes?
To find the right size for Adidas shoes, you can use the size chart available on the Adidas website. The size chart provides measurements for different regions, such as US, UK, and EU, as well as foot length in centimeters. You can measure your foot and compare it to the size chart to determine the appropriate size. It is recommended to measure your foot in the afternoon or evening when it is at its largest. Additionally, you can read customer reviews and feedback on specific shoe models to get an idea of how they fit.
Can I cancel or modify my Adidas order?
Adidas aims to process orders as quickly as possible, which means there is a limited window for cancellations or modifications. If you need to cancel or modify your order, please contact Adidas customer service as soon as possible. They will do their best to accommodate your request if the order has not yet been processed for shipment. However, please note that once the order has been shipped, it cannot be canceled or modified.
How can I contact Adidas customer service?
To contact Adidas customer service, you can visit the "Contact Us" page on the Adidas website. There, you will find options to reach out to customer service via phone, email, or live chat. Adidas customer service representatives are available to assist you with any inquiries or concerns you may have regarding your order, products, or any other related matters.
Does Adidas offer international shipping?
Yes, Adidas offers international shipping to many countries around the world. During the checkout process, you can select your country from the list of available options. Please note that international shipping may be subject to additional fees, customs duties, and taxes, which are the responsibility of the recipient. The exact shipping fees and delivery times will be calculated and displayed at checkout based on your location.
How can I find Adidas stores near me?
To find Adidas stores near you, you can use the "Store Finder" feature on the Adidas website. Simply enter your location or allow the website to access your current location, and it will display a list of nearby Adidas stores. You can also filter the results by store type, such as Originals, Performance, or Outlet stores, to find the specific type of store you are looking for.
