What are the key advantages of Carly Diagnostics?
Carly Diagnostics provides a complete overview of your vehicle's health through fault code data combined with additional information, allowing you to prevent future issues.
What can I expect from Carly Smart Mechanic?
Carly Smart Mechanic offers detailed repair and maintenance tips written by expert mechanics, helping you understand the severity of an issue and how to fix it.
How does Carly Engine Live Data work?
Carly Engine Live Data allows you to access your engine's data in real-time, providing you with reference values to narrow down causes of issues.
How does Carly Maintenance help me stay on top of service needs?
Carly Maintenance helps you keep track of your service intervals and reset your service light easily with your smartphone.
What are the advantages of Carly Used Car Check?
Carly Used Car Check provides you with all the necessary data to make an informed decision when evaluating a used car, including detecting mileage manipulation and mechanical problems.
Can Carly Coding unlock hidden features in my car?
Yes, Carly Coding allows you to be in control and unlock hidden features or change settings to customize your car specifically to your needs. It is user-friendly and requires no previous experience.
How do I use the Carly scanner?
To use the Carly scanner, simply plug it into your car's OBD2 port, turn on the ignition, and connect it to your mobile phone via Bluetooth by downloading the Carly app.
What is the Carly scanner's warranty?
The Carly scanner comes with a lifetime warranty. If it is not working properly, our Support Team will send you a free replacement.
How do I know which Carly Features will work with my car?
Carly features vary with every car brand/model. To check the supported features specifically for your car, connect the Carly Scanner and open up the lite (free) version of the app.
Can I return the Carly Scanner?
Yes, we accept returns within 14 days of the delivery date. However, if you purchased the Carly Premium Packet, the scanner is not refundable or returnable as it was included free with your purchase.
How do I upgrade to Carly Features for All-Brands?
Upgrading to Carly Features for All-Brands is super easy. Simply log into your account, click on the "My Account" tab, and select the option to upgrade. If you don't see this option, reach out to our Support Team for assistance.
What is the difference between the Basic and Premium Packages?
Both options include the Carly Universal OBD Scanner compatible with all car brands. The Premium Package includes all available features for your car in addition to the Basic Features. If the Premium Package is not available, it means we only support the Basic Features for your selected car brand at this time.
How do I know if my car is compatible with Carly?
The Carly solution should work in all cars built in 2001 or later, as we work with almost all car brands worldwide. You'll need the Carly Scanner, and for BMWs older than 2001, you'll also need the 20-pin scanner extension cable. The app license works with both Android and iOS systems. Supported Carly Features depend on the car brand, model, build year, hardware, and software.
How can I redeem my voucher code?
In the checkout process, you'll see the product you selected, the price, and a "Voucher Code" box. Simply type your code in that box and click on "Apply" to automatically reduce the price.
How can I contact the Carly Team if I have more questions?
Our Team is reachable 24/7. Click [here](https://www.mycarly.com/global/contact-us/) to get in touch with our Team now!