How long does it take for Mahabis to deliver an order?
Mahabis offers free standard delivery on orders £89 and over. The delivery dates shown on the website are based on advice from carriers and are not guarantees. Express delivery orders need to be placed before 1 pm UK time. Express services may not be available or may take longer in outlying areas.
What is Mahabis' return policy?
Mahabis offers a 30-day return policy. Customers can simply send back the items they want to return within 30 days of receiving them, and Mahabis will replace them or refund the amount paid for the items. Mahabis covers the shipping cost of returns. The items must be unworn, unwashed, and the box must be intact. Refunds should take no longer than 7-10 days following receipt.
Does Mahabis offer international shipping?
Yes, Mahabis offers international shipping. The locations included are the United Kingdom, EU, United States, Australia, New Zealand, Switzerland, Monaco, Czech Republic, Qatar, Saudi Arabia, Japan, Hong Kong, Singapore, and South Korea. Mahabis takes care of the custom clearance procedure for these locations.
Can I exchange my Mahabis slippers?
Yes, Mahabis allows customers to exchange their slippers. Customers can use the returns tool on the website to initiate the exchange process. The items must be unworn, unwashed, and the box must be intact.
How can I track my Mahabis order?
Customers can track their Mahabis order by using the "Track your order" feature on the website. They will need to enter their order details to access the tracking information.
Are Mahabis slippers suitable for summer?
Yes, Mahabis offers a range of slippers that are suitable for summer. They are designed to be comfortable, breathable, practical, and stylish. Customers can find the best summer slippers on the website.
Does Mahabis offer gift cards?
Yes, Mahabis offers digital gift cards. Customers can purchase gift cards on the website and gift them to their loved ones. Gift cards are a perfect gift for any occasion.
What is Mahabis' sustainability initiative?
Mahabis is committed to sustainability. They have taken steps forward in their sustainable practices, including a recycling scheme and a partnership with Ecologi. Mahabis also plants one tree for every pair of slippers bought.
Can I recycle my old Mahabis slippers?
Yes, Mahabis offers a recycling scheme for old slippers. Existing customers can recycle their old Mahabis slippers. More information about the recycling process can be found on the website.
How can I contact Mahabis customer service?
Customers can contact Mahabis customer service by using the "Contact us" feature on the website. They can fill out the contact form and Mahabis will respond to their inquiry.
Does Mahabis offer accessories for their slippers?
Yes, Mahabis offers a range of accessories for their slippers. Customers can find slipper travel bags, insoles, and socks on the website. These accessories complement the Mahabis slippers.
What is Mahabis Rewards?
Mahabis Rewards is a loyalty program offered by Mahabis. Customers can earn rewards points for their purchases and redeem them for discounts on future orders. It is a way for Mahabis to show appreciation to their loyal customers.
Can I sign up for Mahabis emails to receive exclusive offers?
Yes, customers can sign up for Mahabis emails to receive exclusive offers. By signing up, they will also receive a 10% off welcome discount for new subscribers.