How can I place an order with Hay Hampers?
To place an order with Hay Hampers, simply select the desired hamper from the website and add it to your cart. Proceed to the checkout page, enter your delivery details, and complete the payment process.
What are the delivery options for Hay Hampers?
Hay Hampers offers free delivery within the UK. International delivery options are also available for an additional fee.
How long does it take for Hay Hampers to deliver?
Hay Hampers aims to deliver your order within 3-5 working days. However, during peak seasons or busy periods, delivery may take slightly longer.
Can I track the delivery of my Hay Hamper?
Yes, you can track the delivery of your Hay Hamper. Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
What payment methods does Hay Hampers accept?
Hay Hampers accepts various payment methods, including credit/debit cards and PayPal. You can choose your preferred payment option during the checkout process.
Can I cancel or modify my order with Hay Hampers?
If you need to cancel or modify your order, please contact Hay Hampers as soon as possible. While they will do their best to accommodate your request, it may not always be possible, especially if the order has already been dispatched.
What is Hay Hampers' refund policy?
Hay Hampers has a refund policy in place. If you are not satisfied with your order, please contact their customer service team within 14 days of receiving the hamper to discuss a possible refund or replacement.
Can I return a hamper to Hay Hampers?
Hay Hampers accepts returns for damaged or faulty items. If you receive a hamper with damaged or faulty products, please contact their customer service team within 14 days of receiving the hamper to arrange a return and refund or replacement.
Can I customize a hamper from Hay Hampers?
Yes, Hay Hampers offers the option to customize hampers. You can contact their customer service team to discuss your specific requirements and create a personalized hamper.
Are there hampers available for specific dietary requirements?
Yes, Hay Hampers offers hampers for various dietary requirements, including vegan, vegetarian, gluten-free, and lactose-free options. You can browse their website or contact their customer service team for more information.
Can I add a personalized message to my hamper?
Yes, you can add a personalized message to your hamper. During the checkout process, there will be an option to include a gift message. Simply enter your desired message, and it will be included with the hamper.
Can I select a specific delivery date for my hamper?
Yes, you can select a specific delivery date for your hamper. During the checkout process, there will be an option to choose your preferred delivery date. However, please note that specific delivery dates may not be available during peak seasons or busy periods.
Does Hay Hampers offer corporate gifting services?
Yes, Hay Hampers offers corporate gifting services. They have a range of hampers suitable for corporate occasions and can provide personalized branding options. You can contact their customer service team for more information.
Can I include my company's logo on the hampers?
Yes, Hay Hampers offers the option to include your company's logo on the hampers. They can provide personalized branding options for corporate orders. Please contact their customer service team to discuss your specific requirements.
Is there a minimum order quantity for corporate hampers?
Hay Hampers does not have a specific minimum order quantity for corporate hampers. However, for large orders, it is recommended to contact their customer service team to ensure smooth processing and delivery.
Can I request a quote for a custom corporate hamper?
Yes, you can request a quote for a custom corporate hamper. Hay Hampers can work with you to create a bespoke hamper that meets your specific requirements. Contact their customer service team to discuss your needs and receive a quote.
