Can I order products from Clove for worldwide shipping?
Yes, Clove offers worldwide shipping for their products. They have over two decades of experience in international shipping and can ship to destinations in every continent. The checkout system will automatically provide shipping rates for available services based on the contents of your basket and the destination country.
What are the available payment options on Clove?
Clove accepts various payment options, including credit cards and PayPal. They also offer a credit account option for business customers.
Do I qualify for free delivery on Clove?
Orders totaling £300 or more (including VAT) are eligible for free delivery to UK mainland addresses. The option for free delivery will be shown in the checkout as "UK Courier (Mainland) Free." Please note that this option is not suitable for delivery to postcodes in Jersey, Guernsey, Isle of Man, Northern Ireland, or the Scottish Highlands.
What courier service does Clove use for delivery?
Clove usually dispatches orders with UPS, although an alternative service may be used depending on the stock location. For international shipping, they can ship with DHL Express, UPS, or international post via UK Royal Mail.
How long does it take for Clove to dispatch an order?
The dispatch time for an order from Clove may vary depending on the availability of the product. They strive to dispatch orders as quickly as possible, and the estimated dispatch time will be provided during the checkout process.
Can I return a product if I'm not satisfied with it?
Yes, Clove has a returns policy that allows customers to return products within a specified period if they are not satisfied. The specific details of the returns policy, including the time frame and conditions, can be found on the Clove website.
Does Clove offer any warranty on their products?
Yes, Clove offers warranties on their products. The duration and terms of the warranty may vary depending on the product and brand. Customers are advised to check the product listing or contact Clove for specific warranty information.
Can I contact Clove for assistance or inquiries?
Yes, Clove has a dedicated customer service team that can be contacted for assistance or inquiries. They can be reached via email or phone, and their contact information can be found on the Clove website.
Does Clove sell refurbished or pre-owned products?
Yes, Clove offers pre-owned products in addition to new products. Customers can find a range of pre-owned smartphones and accessories on the Clove website.
Can I find user manuals for the products on the Clove website?
Yes, Clove provides user manuals for various products on their website. Customers can find user manuals under the "User Manuals" section on the Clove website.
Does Clove offer any discounts or promotions?
Clove occasionally offers discounts or promotions on their products. Customers are advised to check the website or subscribe to the newsletter to stay updated on any ongoing discounts or promotions.