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Popular Urthbox Coupons & Deals For November 2018

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6+ Snacks Subscription For $12.99 Per Month

Subscribe for mini 6+ snacks for $12.99 per month

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$5 Off

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CRUNCHWEEK
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$10 Off

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CRUNCHWEEK
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Free Delivery

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$10 Off First Box

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fitandawesome
fitandawesome
  • This company has the worst customer service ever.

    I just moved and I changed my address on the website the only place you can change it. I get the tracking info for my August boxes, I’m subscribed to three boxes, and I check to see where my boxes are. Tracking info says they’ve been delivered, they shipped them to the old address though.

    Obviously I’m pretty disappointed so I email them letting them know what happened. They respond saying that I should have emailed them to change my shipping address and that if I want my August boxes I will have to pay $6 more per box for them to be shipped to the correct address, the address that I had already changed on their website which says NOTHING anywhere as far as having to email them to change your shipping location.

    I let them know that I thought it was pretty messed up how they were handling this situation considering it was their error and their website issues that caused it to happen. To which they let me know that they would be adding a note to their website to email them if you need to change your shipping address. Yet are still requiring that I pay them another $18 on top of the already $70 that I paid for my August boxes.

    Now they’ve stopped responding to me and are censoring me from their Facebook page.

    This is a terrible company with terrible standards, they will not last long.

    Posted by Sam August 23, 2014 2:27 pm

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$5 Off

Save $5

  
CRUNCHWEEK
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$10 Off

Save $10 on all orders

  
CRUNCHWEEK
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$10 Off First Box

Get $10 off on first box

  
fitandawesome
fitandawesome
  • This company has the worst customer service ever.

    I just moved and I changed my address on the website the only place you can change it. I get the tracking info for my August boxes, I’m subscribed to three boxes, and I check to see where my boxes are. Tracking info says they’ve been delivered, they shipped them to the old address though.

    Obviously I’m pretty disappointed so I email them letting them know what happened. They respond saying that I should have emailed them to change my shipping address and that if I want my August boxes I will have to pay $6 more per box for them to be shipped to the correct address, the address that I had already changed on their website which says NOTHING anywhere as far as having to email them to change your shipping location.

    I let them know that I thought it was pretty messed up how they were handling this situation considering it was their error and their website issues that caused it to happen. To which they let me know that they would be adding a note to their website to email them if you need to change your shipping address. Yet are still requiring that I pay them another $18 on top of the already $70 that I paid for my August boxes.

    Now they’ve stopped responding to me and are censoring me from their Facebook page.

    This is a terrible company with terrible standards, they will not last long.

    Posted by Sam August 23, 2014 2:27 pm

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