Can The Perfect Rug create custom-sized rugs?
Yes, The Perfect Rug specializes in creating custom-sized rugs. Customers can choose from a variety of materials and select the perfect size and binding to create their ideal rug.
What types of materials are available for custom rugs?
The Perfect Rug offers a wide range of materials for custom rugs, including natural fibers like Sisal, Jute, and Seagrass, as well as wool and synthetic options.
Can I choose the shape of my custom rug?
Absolutely! The Perfect Rug allows customers to choose the shape of their custom rug. Whether it's a circle, rectangle, square, or a unique shape, they can accommodate your requirements.
How long does it take to ship a custom rug?
The shipping time for custom rugs varies depending on the specific order. However, The Perfect Rug's Quick Ship collection usually ships within 3 business days.
Are there any ready-to-ship rugs available?
Yes, The Perfect Rug offers a selection of ready-to-ship rugs in multiple sizes and designer styles. These rugs are part of their Quick Ship collection and usually ship within 3 business days.
Can I request free samples before making a purchase?
Yes, The Perfect Rug offers free samples to customers. They can choose up to three samples to help them make an informed decision about their rug purchase.
Does The Perfect Rug offer rug pads and cleaning products?
Yes, The Perfect Rug provides rug pads and cleaning products to complement their rug offerings. Customers can find these accessories on their website.
Is there a trade program available for design professionals?
Yes, The Perfect Rug offers a trade program for design professionals. By becoming a trade member, they can receive exclusive discounts and benefits.
How can I contact The Perfect Rug's customer service?
Customers can contact The Perfect Rug's customer service through email at [email protected], by phone at 877-722-5284, or via online chat on their website.
Does The Perfect Rug offer financing options?
Yes, The Perfect Rug has partnered with Affirm to offer easy-to-understand financing options to customers. They can choose this option during the checkout process.
Are there any sales, coupons, or discounts available?
The Perfect Rug occasionally offers sales, coupons, and discounts on their Best Seller area rugs. However, specific terms and conditions apply, and these offers cannot be combined with previous purchases or other promotions.
Does The Perfect Rug offer white glove rug delivery?
Yes, The Perfect Rug offers white glove rug delivery. However, please note that this service is not discounted and additional exclusions may apply.