How long does it take for Stylevana to ship orders?
Stylevana offers free shipping on US orders over $48. The shipping time may vary depending on the destination, but customers can expect their orders to be shipped within a few business days.
Can I track my order?
Yes, customers can track their orders by logging into their Stylevana account and checking the order status. They will receive a tracking number once the order has been shipped.
What is Stylevana's return policy?
Stylevana accepts returns within 30 days of the purchase date. The items must be unused, unopened, and in their original packaging. Customers are responsible for the return shipping fees unless the return is due to a mistake on Stylevana's part.
Can I cancel my order?
Customers can cancel their orders within 24 hours of placing them. After that, cancellations are not guaranteed, but customers can reach out to Stylevana's customer service for assistance.
Does Stylevana sell Korean beauty products?
Yes, Stylevana specializes in discovering and sourcing Asian fashion and beauty products, including popular Korean beauty brands like 3CE, Cosrx, Innisfree, Etude House, Tonymoly, and more.
Does Stylevana offer skincare products?
Yes, Stylevana offers a wide range of skincare products, including moisturizers, serums, toners, masks, and more. Customers can find products for various skin types and concerns.
What are the featured brands on Stylevana?
Some of the featured brands on Stylevana include Beauty of Joseon, Isntree, Axis-Y, Etude House, COSRX, Romand, ISEHAN, peripera, CANMAKE, and CLIO. These brands offer high-quality beauty products.
Does Stylevana offer makeup products?
Yes, Stylevana offers a variety of makeup products, including foundations, BB creams, eyeshadows, lipsticks, and more. Customers can find products from popular Korean, Japanese, and Taiwanese beauty brands.
Do I need to create an account to shop on Stylevana?
While it is not mandatory to create an account, it is recommended as it allows customers to track their orders, save their shipping addresses, and receive exclusive offers and promotions.
What payment methods does Stylevana accept?
Stylevana accepts various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay. Customers can choose the most convenient option at checkout.
Is my personal information safe with Stylevana?
Stylevana takes customer privacy and security seriously. They use secure encryption technology to protect personal information and ensure a safe shopping experience.
Does Stylevana offer any discounts or promotions?
Yes, Stylevana frequently offers discounts and promotions. Customers can sign up for the newsletter to receive updates on the latest deals and exclusive offers.