Can I customize my journal?
Yes, Soothi offers customized journals. You can personalize your journal with your name or any other text you prefer.
How long does it take to process an order?
Soothi takes 2-3 business days to process orders before shipment. Delivery timeframes vary depending on the shipping method and destination.
What materials are the journal covers made of?
Soothi offers journals with leather covers, paper covers, and fabric covers. You can choose the material that suits your preference.
Are the pages of the journals lined or blank?
Soothi offers journals with lined, ruled pages as well as journals with unlined, blank pages. You can select the page style that best fits your needs.
Do you ship internationally?
Yes, Soothi ships worldwide from California. However, delivery timeframes may vary depending on the destination and shipping method selected.
Can I return or exchange a product?
Soothi has a return policy. Please refer to the Shipping & Return section on the website for more information on how to initiate a return or exchange.
Do you offer personalized stationery items?
Yes, Soothi offers personalized stationery items such as photo books, curated gift boxes, and customized journals. You can find more information on the website.
What payment methods do you accept?
Soothi accepts various payment methods including American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, Venmo, and Visa.
Are the cards handmade?
Yes, Soothi offers handmade cards, including plantable cards. These cards are made with care and attention to detail.
Can I find art prints on your website?
Yes, Soothi offers art prints as part of their stationery collection. You can explore the website to find a variety of art prints to suit your taste.
Do you offer any discounts or promotions?
Soothi occasionally offers sales and promotions. You can stay updated by subscribing to the Soothi newsletter or checking the website's Sale section for any ongoing discounts.
How can I contact Soothi?
You can contact Soothi by sending an email to [email protected] or by using the contact form on the website. The customer support team will be happy to assist you.
Can I purchase journals in different sizes?
Yes, Soothi offers journals in various sizes, including 5x7 compact, 6x8 standard, 7x7 square, extra-large, A5, and mini journals. You can choose the size that suits your preference.
Are the journals refillable?
Yes, Soothi offers journals with refillable pages. This allows you to reuse the cover and replace the pages when needed, making them a sustainable choice.
Do you offer passport covers and cases?
Yes, Soothi offers passport covers and cases as part of their stationery collection. You can find a variety of designs to protect and personalize your passport.
Can I find wax seals on your website?
Yes, Soothi offers wax seals as part of their stationery collection. You can explore the website to find a variety of wax seals to add a special touch to your correspondence.