Can I shop on Shoemall.com without enabling JavaScript?
No, JavaScript must be enabled in order to shop on Shoemall.com. Please enable JavaScript in your browser settings and reload the page.
Why am I being asked to enable cookies on Shoemall.com?
Shoemall.com requires cookies to be enabled in order to provide a personalized shopping experience. Please enable cookies in your browser settings and reload the page.
How can I contact Shoemall.com customer service?
You can contact Shoemall.com customer service by clicking on the "Contact Us" link at the bottom of the homepage. There, you will find options to reach out via phone, email, or live chat.
Does Shoemall.com offer free shipping?
Yes, Shoemall.com offers free shipping on all orders within the United States. No minimum purchase is required.
What is Shoemall.com's return policy?
Shoemall.com offers a 60-day return policy. If you are not satisfied with your purchase, you can return it within 60 days for a refund or exchange. Please refer to the "Returns" section on the homepage for more details.
Does Shoemall.com offer international shipping?
Yes, Shoemall.com offers international shipping to select countries. You can check if your country is eligible for international shipping by selecting your country in the shipping options during checkout.
Can I track my order on Shoemall.com?
Yes, you can track your order on Shoemall.com. Once your order has been shipped, you will receive a tracking number via email. You can enter this tracking number on the "Track Order" page, accessible from the homepage, to track the status of your shipment.
What payment methods does Shoemall.com accept?
Shoemall.com accepts major credit cards, such as Visa, Mastercard, American Express, and Discover. They also accept payment through PayPal.
How long does it take for Shoemall.com to process an order?
Shoemall.com typically processes orders within 1-2 business days. Once your order has been processed, it will be shipped out for delivery.
Can I cancel or modify my order on Shoemall.com?
Shoemall.com aims to process orders quickly, so it may not be possible to cancel or modify an order once it has been placed. However, you can reach out to customer service for assistance, and they will do their best to accommodate your request.
Are the prices on Shoemall.com in US dollars?
Yes, all prices on Shoemall.com are in US dollars.
Does Shoemall.com offer any discounts or promotions?
Shoemall.com frequently offers discounts and promotions. You can find current deals and promotions on the homepage or by signing up for their newsletter to receive exclusive offers.
Can I purchase gift cards on Shoemall.com?
Yes, you can purchase gift cards on Shoemall.com. Gift cards are available in various denominations and can be sent via email or physical mail.
Does Shoemall.com have a loyalty program?
Yes, Shoemall.com has a loyalty program called "ShoeFan Rewards." By signing up for ShoeFan Rewards, you can earn points on your purchases and redeem them for discounts on future orders.
Does Shoemall.com offer shoe sizing guides?
Yes, Shoemall.com provides shoe sizing guides on their website. You can find these guides by clicking on the "Size Chart" link at the bottom of the homepage.
Can I find shoe care tips on Shoemall.com?
Yes, Shoemall.com provides shoe care tips on their website. You can find these tips by clicking on the "Shoe Care" link at the bottom of the homepage.