How long does it take for SANYANDEL to ship orders?
SANYANDEL aims to ship orders within a reasonable timeframe. However, please note that shipping times may vary depending on the destination and the shipping method chosen at checkout.
Does SANYANDEL offer international shipping?
Yes, SANYANDEL offers international shipping to select countries. Please check the website for the list of countries eligible for international shipping.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your order on the shipping carrier's website.
What should I do if my order hasn't arrived within the estimated delivery time?
If your order hasn't arrived within the estimated delivery time, please contact SANYANDEL's customer service team. They will assist you in tracking your order and resolving any issues.
Can I return or exchange an item purchased from SANYANDEL?
Yes, SANYANDEL accepts returns and exchanges within a specified timeframe. Please refer to the website's return policy for more information on the return and exchange process.
What is the timeframe for returns and exchanges?
SANYANDEL allows returns and exchanges within 14 days of receiving the order. Please ensure that the item is in its original condition with all tags attached.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact SANYANDEL's customer service team. They will provide you with the necessary instructions and guide you through the process.
Will I be refunded for my return?
Once your return has been received and inspected, SANYANDEL will issue a refund to the original payment method used for the purchase. Please note that shipping fees are non-refundable.
Are SANYANDEL products made from genuine materials?
Yes, SANYANDEL products are made from high-quality materials. The brand prioritizes quality and customer satisfaction, ensuring that each product meets their standards.
Can I find SANYANDEL products in physical stores?
Currently, SANYANDEL products are only available for purchase online through their website. They do not have physical store locations.
Does SANYANDEL offer a size guide for their clothing items?
Yes, SANYANDEL provides a size chart on their website to help customers choose the correct size for their clothing items. It is recommended to refer to the size chart before making a purchase.
Are SANYANDEL products limited edition?
SANYANDEL offers a range of unique luxury styles, but the availability of each product may vary. It is recommended to check the website for the latest updates on product availability.
What payment methods does SANYANDEL accept?
SANYANDEL accepts various payment methods, including American Express, Apple Pay, Mastercard, PayPal, Shop Pay, Union Pay, and Visa. Customers can choose their preferred payment method at checkout.
Is it safe to make payments on the SANYANDEL website?
Yes, SANYANDEL prioritizes customer security and provides a secure payment gateway for online transactions. They use industry-standard encryption technology to protect customer information.
Does SANYANDEL offer installment payment options?
Yes, SANYANDEL offers the option to "Shop Now, Pay Later" with Sezzle. This allows customers to make purchases and pay for them in installments over time.
Can I change or cancel my order after it has been placed?
Once an order has been placed, it may not be possible to change or cancel it. However, please contact SANYANDEL's customer service team for assistance, and they will do their best to accommodate your request.