What is Puff It Up's shipping policy?
Puff It Up offers free shipping on all vaporizers, grinders, and orders over $49 within the United States.
Can I return a product if I'm not satisfied?
Yes, Puff It Up offers free returns for all products. If you're not satisfied with your purchase, you can return it for a refund or exchange.
How long does it take for Puff It Up to ship an order?
Puff It Up provides free priority shipping, and orders are typically shipped within one business day.
Does Puff It Up ship internationally?
Yes, Puff It Up ships internationally. However, additional shipping fees may apply for international orders.
Does Puff It Up offer warranty coverage for their products?
Yes, Puff It Up provides warranty coverage for all their products. If you encounter any issues with your purchase, you can contact their customer service for assistance.
What is the warranty period for Puff It Up products?
The warranty period for Puff It Up products varies depending on the brand and model. Please refer to the specific product page for warranty details.
How do I claim warranty coverage for a Puff It Up product?
If you need to claim warranty coverage for a Puff It Up product, you can reach out to their customer service team. They will guide you through the process and assist you with any necessary steps.
How is Puff It Up's customer service rated?
Puff It Up is rated #1 in customer service by Trust Pilot. They are known for their excellent customer support and responsiveness.
Can I contact Puff It Up if I have any questions or need assistance?
Absolutely! Puff It Up encourages customers to ask them anything and is happy to help. You can reach out to their customer service team through their website or contact them via phone or email.
Is Puff It Up an independently owned and operated brand?
Yes, Puff It Up is independently owned and operated. They have been in business for over a decade, providing quality vapes and exceptional customer service.
Does Puff It Up offer any bonus items with their products?
Yes, Puff It Up includes bonus items with some of their products. These bonus items are designed to enhance your vaping experience and make your purchase even more exciting.
Are there any current promotions or discounts available at Puff It Up?
Puff It Up frequently offers promotions and discounts on their website. It's always a good idea to check their promotions page or subscribe to their newsletter to stay updated on the latest deals.
Does Puff It Up offer any warranty coverage for their products?
Yes, Puff It Up provides warranty coverage for all their products. If you encounter any issues with your purchase, you can contact their customer service for assistance.
Is the product I want currently in stock at Puff It Up?
Puff It Up strives to keep their inventory up to date. However, if a product is out of stock, you can sign up for their newsletter or contact their customer service to inquire about availability.
Can I pre-order a product that is currently out of stock?
Puff It Up does not offer pre-orders for products that are out of stock. However, you can sign up for their newsletter or contact their customer service to be notified when the product becomes available again.
Does Puff It Up offer a wide selection of vaporizers?
Yes, Puff It Up offers a wide selection of vaporizers, including portable and desktop models. They carry popular brands such as Storz & Bickel, DaVinci, Arizer, and more.
What payment methods does Puff It Up accept?
Puff It Up accepts major credit cards, including American Express, Discover, Mastercard, and Visa.
Does Puff It Up offer any financing options for their products?
Puff It Up does not currently offer financing options for their products. However, you can contact their customer service for any alternative payment arrangements.
Is it safe to enter my credit card information on the Puff It Up website?
Yes, Puff It Up prioritizes the security of their customers' information. They use secure encryption technology to protect your credit card details during the checkout process.
I'm new to vaping. Which vaporizer would you recommend for beginners?
Puff It Up offers a range of vaporizers suitable for beginners. Some popular options include the Arizer Solo 2, Fury EDGE, and PAX Mini. These models are user-friendly and provide a great vaping experience.
What is the best vaporizer for concentrates?
Puff It Up offers a variety of vaporizers specifically designed for concentrates. Some top choices include the Groove Cara Pen, The RIO by Stache Products, and the Dr. Dabber Boost EVO.
Can I find replacement parts for my vaporizer at Puff It Up?
Yes, Puff It Up carries a selection of accessories and replacement parts for various vaporizers. You can browse their website or contact their customer service for specific parts availability.