How long does it take to receive a custom neon sign?
The production time for custom neon signs is typically 2-3 weeks. After production, shipping usually takes an additional 5-7 business days. Please note that these timeframes may vary depending on the complexity of the design and current order volume.
Can I customize the color of the neon sign?
Yes, you can customize the color of your neon sign. Neon Sign Custom Factory Electronic Light offers a wide range of color options to choose from, allowing you to create a sign that matches your brand or personal style.
Are the neon signs safe to use?
Yes, the neon signs from Neon Sign Custom Factory Electronic Light are safe to use. They use low energy consumption LED neon flex technology, which is safer and more durable than traditional glass neon tubes. The signs also produce no heat or noise, making them safe for indoor use.
Can I hang the neon sign on the wall?
Yes, you can hang the neon sign on the wall. The signs come with high-quality backboards that feature pre-drilled holes for easy wall mounting. You can also choose to hang the sign using other methods, such as hooks or brackets.
Can I use the neon sign outdoors?
Yes, you can use the neon sign outdoors. Neon Sign Custom Factory Electronic Light offers outdoor neon signs that are specifically designed to withstand various weather conditions. These signs are made with durable materials and are built to last.
Can I return or exchange a custom neon sign?
Due to the personalized nature of custom neon signs, returns and exchanges are generally not accepted. However, if there is a manufacturing defect or damage during shipping, please contact Neon Sign Custom Factory Electronic Light's customer support for assistance.
Can I upload my own design for a custom neon sign?
Yes, you can upload your own design for a custom neon sign. Neon Sign Custom Factory Electronic Light offers a "Custom Upload Your Text/Pics" option where you can submit your design or artwork. The design will then be reviewed by their professional designers to ensure it can be created as a neon sign.
Do you offer international shipping?
Yes, Neon Sign Custom Factory Electronic Light offers international shipping. They are an international brand with local operations and design teams in the US, UK, and Australia. Shipping costs and delivery times may vary depending on the destination country.
Can I get a quote for a custom neon sign?
Yes, you can get a free quote for a custom neon sign. Neon Sign Custom Factory Electronic Light offers a "Design Your Neon" option where you can enter your desired text and select customization options. After submitting your design, you will receive a quote based on your specifications.
Do you offer warranty on the neon signs?
Yes, Neon Sign Custom Factory Electronic Light offers a 3-year warranty on their neon signs. This warranty covers any manufacturing defects or malfunctions that may occur within the specified timeframe. If you encounter any issues with your sign, please contact their customer support for assistance.
Can I use the neon sign for commercial purposes?
Yes, you can use the neon sign for commercial purposes. Neon Sign Custom Factory Electronic Light offers business logo neon signs and a variety of designs suitable for businesses, including bars, restaurants, salons, and more. These signs can help enhance your brand visibility and attract customers.
How do I contact Neon Sign Custom Factory Electronic Light for support?
You can contact Neon Sign Custom Factory Electronic Light for support by visiting their website and navigating to the "Contact Us" page. They provide a contact form where you can submit your inquiries or concerns. Their customer support team will respond to you as soon as possible.
