How long does it take for my order to be delivered?
My Urban Wardrobe dispatches all orders within 24 hours of purchase. Delivery times may vary depending on your location and the shipping method chosen at checkout.
Do you offer international shipping?
Yes, My Urban Wardrobe offers worldwide shipping. International shipping rates are calculated at the checkout.
Can I return or exchange my items?
Yes, My Urban Wardrobe offers a hassle-free exchange policy on all orders. If you would like to return or exchange your items, please notify us within 30 days of receiving your order.
Is the clothing on My Urban Wardrobe authentic?
My Urban Wardrobe sources all items directly from designer brands and suppliers. Our experienced team verifies the authenticity and condition of all luxury products, ensuring that only 100% authentic items are available for purchase.
How can I contact My Urban Wardrobe?
You can contact My Urban Wardrobe via email at [email protected] or by calling +441535 601 616 for UK customers and +441535 601 616 for international customers.
What is the minimum order amount for free UK delivery?
My Urban Wardrobe offers free UK delivery on all orders over £25.
Do you have a store where I can try on the clothing?
My Urban Wardrobe is an online store, but you can find our physical store located at 29 Queensway, Airedale Shopping Centre, Keighley, West Yorkshire, BD21 3PY.
What payment methods do you accept?
My Urban Wardrobe accepts various payment methods, including Clearpay, Klarna, LayBuy, and traditional debit/credit cards.
Can I track my order?
Yes, you can track your order. Once your order is dispatched, you will receive a tracking number via email.
Do you offer any discounts?
My Urban Wardrobe occasionally offers discounts and promotions. Keep an eye on our website and social media channels for updates on any ongoing offers.
What brands do you carry?
My Urban Wardrobe carries a wide range of urban branded menswear clothing. Some of the popular brands available include Lyle & Scott, Weekend Offender, Sergio Tacchini, Fila, Ellesse, and many more.
Do you offer gift cards?
Yes, My Urban Wardrobe offers gift cards. They make the perfect gift for any fashion-forward individual.
Can I buy now and pay later?
Yes, My Urban Wardrobe offers flexible payment options such as Clearpay, Klarna, and LayBuy, allowing you to buy now and pay later.
What is your return policy?
My Urban Wardrobe offers a hassle-free exchange policy. If you would like to return or exchange your items, please notify us within 30 days of receiving your order.
How can I stay updated on new arrivals and promotions?
You can stay updated on new arrivals and promotions by subscribing to our newsletter or following us on social media platforms like Facebook and Instagram.