How does HelloFresh work?
HelloFresh allows customers to customize their menu by choosing from a variety of easy-to-follow recipes. The pre-measured ingredients are then delivered safely to their door, making it convenient and reducing food waste.
Can I customize my HelloFresh box?
Yes, customers can easily swap, add, or upgrade ingredients in their HelloFresh box. They can also double servings and cater to different occasions with delicious desserts, sides, and more.
Can I change my delivery schedule?
Absolutely! HelloFresh offers flexible deliveries, allowing customers to change their box size, update their delivery day and time, or even skip a week at any time.
Are the recipes made from fresh ingredients?
Yes, HelloFresh prides itself on using fresh, seasonal ingredients sourced directly from Aussie suppliers whenever possible. They work closely with their suppliers to ensure the highest quality ingredients for their recipes.
How many recipes are available each week?
HelloFresh offers a menu with over 33 recipes every week, providing customers with a wide variety of exciting flavors and cuisines to choose from.
Can I cancel my subscription?
Yes, customers have the flexibility to skip a week or cancel their HelloFresh subscription at any time. HelloFresh aims to make meal planning easy and convenient for their customers.
How long does it take to prepare HelloFresh meals?
HelloFresh meals are designed to be quick and easy to prepare, with dinners ready in as little as 15 minutes. This saves customers time while still enjoying delicious and healthy meals.
Is there a minimum order requirement?
HelloFresh does not have a minimum order requirement. Customers have the freedom to choose the number of meals and servings that best fit their needs.
Does HelloFresh offer vegetarian or vegan options?
Yes, HelloFresh offers a variety of vegetarian and vegan options on their menu. Customers can choose from a range of delicious and nutritious recipes that cater to their dietary preferences.
Can I track my delivery?
Yes, HelloFresh provides customers with the ability to track their delivery. This allows them to know exactly when their box will arrive at their doorstep.
Does HelloFresh offer meals for special dietary needs?
HelloFresh offers a range of meals that cater to different dietary needs, including low-calorie and low-carb options. Customers can enjoy delicious and balanced meals that align with their specific dietary goals.
Is there a commitment or contract with HelloFresh?
HelloFresh does not require any long-term commitment or contract. Customers have the flexibility to skip a week or cancel their subscription at any time.
How does HelloFresh reduce food waste?
HelloFresh sources and delivers the exact amount of ingredients needed for each recipe, reducing food waste. This ensures that what arrives in the box ends up on the customer's plate.
Can I choose my delivery day?
Yes, HelloFresh allows customers to choose their preferred delivery day. This flexibility ensures that the box arrives at a convenient time for the customer.
Are the ingredients packaged sustainably?
HelloFresh is committed to developing innovative and sustainable food packaging techniques. They strive to ensure that the ingredients always arrive fresh to the customer's door while minimizing environmental impact.
How can I contact HelloFresh for help?
HelloFresh provides a Help Centre and FAQ section on their website where customers can find answers to common questions. They also offer a contact form for further assistance.