How does Frontpoint Security work?
Frontpoint Security is a DIY home security system that is affordable and easy to install. It comes with 24/7 professional monitoring and a mobile app for convenient control and monitoring of the system.
What is included in a Frontpoint Security system?
A Frontpoint Security system typically includes a control panel, door/window sensors, motion sensors, and a mobile app for remote control and monitoring. Additional devices such as cameras and smart door locks can also be added.
Can I customize my Frontpoint Security system?
Yes, Frontpoint Security allows customers to customize their systems based on their specific needs. You can add or remove devices to create a system that suits your home and preferences.
How much does Frontpoint Security cost?
The cost of a Frontpoint Security system depends on the specific package and devices you choose. Prices start at $129 for security systems, and additional devices can be purchased separately.
Does Frontpoint Security offer professional monitoring?
Yes, Frontpoint Security offers 24/7 professional monitoring for added peace of mind. In the event of an alarm, the monitoring team will contact you and dispatch emergency services if necessary.
Can I control my Frontpoint Security system from my phone?
Yes, Frontpoint Security provides a mobile app that allows you to control and monitor your system from anywhere. You can arm/disarm the system, receive alerts, and view live video feeds from connected cameras.
Is Frontpoint Security compatible with smart home devices?
Yes, Frontpoint Security is compatible with select smart home devices. You can integrate devices such as smart door locks, thermostats, and lights to create a comprehensive smart home security system.
How long is the warranty for Frontpoint Security systems?
Frontpoint Security systems come with a 3-year warranty. If any issues arise with the equipment during this period, Frontpoint will provide a replacement at no additional cost.
Can I install Frontpoint Security myself?
Yes, Frontpoint Security systems are designed for easy DIY installation. The devices can be easily mounted and the control panel can be set up in minutes using the provided instructions.
Is Frontpoint Security compatible with existing security systems?
Frontpoint Security is a standalone system and may not be compatible with existing security systems. It is recommended to contact Frontpoint directly to discuss compatibility options.
Does Frontpoint Security require a contract?
Yes, Frontpoint Security requires a contract for monitoring services. The length of the contract depends on the selected plan, with options ranging from 1 to 3 years.
What happens if I move to a new home?
If you move to a new home, you can easily transfer your Frontpoint Security system. Simply contact Frontpoint and they will guide you through the process of transferring your service to your new address.
Can I cancel my Frontpoint Security service?
Yes, you can cancel your Frontpoint Security service. However, early termination fees may apply if you cancel before the end of your contract term. It is recommended to review the terms and conditions of your contract for more information.
Does Frontpoint Security offer a money-back guarantee?
Yes, Frontpoint Security offers a 30-day money-back guarantee. If you are not satisfied with the system within the first 30 days, you can return it for a full refund.
How reliable is Frontpoint Security's monitoring service?
Frontpoint Security's monitoring service is reliable and operates 24/7. In the event of an alarm, the monitoring team will promptly contact you and dispatch emergency services if necessary.
Does Frontpoint Security offer customer support?
Yes, Frontpoint Security offers customer support. You can contact their support team via phone or email for assistance with any questions or issues you may have.