What is Foscam?
Foscam is a brand that offers a range of wireless IP cameras and security systems. They are known for their commitment to end-user privacy and security, reliable software and hardware, and a seamless user experience.
How long has Foscam been in the US market?
Foscam has been offering telephone support, US local warranty, and building the Foscam brand in the US for the past 7 years.
Is Foscam still selling their products in the US?
Foscam.US (aka Foscam Digital Technologies and now Amcrest Technologies) is an independent US-based distributor of Foscam branded products. They have launched their own new and improved line of wireless IP cameras and security systems under the Amcrest brand.
How can I get technical support for my Foscam camera?
For technical support, response to inquiries, and obtaining replacements for any Foscam IP Cameras or NVR products, you can reach out to tech@foscam.com or call 1-844-344-1113.
Can I exchange my Foscam camera for an Amcrest camera?
If you are interested in exchanging your Foscam camera for an Amcrest camera, you can receive a loyalty discount, even if you are out of warranty. Please send an email to support@amcrest.com, sales@amcrest.com, or call 1-888-212-7538.
What should I do if I am subscribed to Foscam Cloud?
If you are subscribed to Foscam Cloud (www.foscamcloud.com), please contact cloud@foscam.us for support.
What if I currently use the manufacturer's cloud service?
If you currently use the manufacturer's cloud service (www.myfoscam.com or linked in any way to www.foscam.com), you will need to contact them directly for support at www.myfoscam.com.
How can I ensure the privacy and security of my Foscam cameras?
Foscam provides 5 steps to ensure the privacy and security of your Foscam cameras. For more information, please visit the Foscam homepage and click on "Securing Your Foscam" under the "Important Notice" section.
Where can I purchase Foscam products?
To receive free technical support and a US-based 1-year replacement warranty, you must purchase directly from Foscam.us or from one of the authorized dealers listed on their "Where to Buy" page.
What are some of the Foscam camera models available?
Foscam offers a range of camera models, including the FI9821W V2, C1, C2, R2, FI9826P, FI9831P, FI9821P, FI9816P, FI9900P, FI9803P, FI9803EP, FI8910W, FI8910E, FI8919W, and more. For more details on each model, please visit the Foscam homepage.
Does Foscam offer power extension cables?
Yes, Foscam offers 10-foot black and white power extension cables (5V). They are available for purchase on the Foscam homepage.
Can I purchase Foscam cameras in bulk?
Yes, Foscam offers 2-pack bundles for some camera models, such as the FI9831P. These bundles are available for purchase on the Foscam homepage.