How does FirstVet work?
FirstVet allows customers to book a video call with experienced vets online. Customers can download the FirstVet app, create an account, and speak to a vet through a video consultation.
Can I get prescriptions for my pet through FirstVet?
Yes, in select states (NY, NJ, and VA), FirstVet vets have the ability to prescribe necessary medications during virtual visits. Please read the updated terms and conditions for more information.
How much does a single consultation cost?
A single consultation with FirstVet costs $65 per consultation. There is no registration fee, and consultations are available 365 days a year.
Is there a subscription option available?
Yes, FirstVet offers a 6-month subscription for unlimited access to video veterinary advice for $90. There is also an annual subscription for unlimited vet visits for $135.
What are the common health concerns that FirstVet can address?
FirstVet can provide advice and care for common health concerns in pets, including vomiting, diarrhea, skin problems, first aid, nutrition, and behavior.
How can I register my pet with FirstVet?
To register your pet with FirstVet, you can do so in advance by creating a profile for each of your pets when you download the app.
What if my pet needs to visit a vet clinic?
If your pet needs to visit a vet clinic for an examination or treatment, FirstVet will direct you to your registered vet. If you don't have a registered practice, the FirstVet vets can help you find the nearest open veterinary clinic.
How can I contact FirstVet for support?
You can contact FirstVet by calling +1 312-757-6146 or emailing [email protected]. They also have a presence on Facebook and Instagram.
Can FirstVet provide flea and tick medication for dogs and cats?
Yes, FirstVet offers flea and tick medication for both dogs and cats. They can provide advice and prescriptions for these medications during virtual visits.
Is pet insurance available through FirstVet?
Yes, FirstVet offers pet insurance. They can provide more information and guidance on pet insurance options during video consultations.
Are virtual prescriptions available in all states?
Virtual prescriptions are currently available in select states (NY, NJ, and VA). FirstVet is working on rolling this out to more states in the future.
How can I cancel my subscription?
To cancel your subscription with FirstVet, you can do so through the app. They offer a cancel anytime policy.
Are there any limitations on the number of video calls I can make?
With the 6-month and annual subscriptions, you have unlimited access to video veterinary advice. There are no limitations on the number of video calls you can make.
Can FirstVet help with common ear problems in dogs and cats?
Yes, FirstVet can provide advice and guidance on common ear problems in both dogs and cats, such as scratching and head shaking.
Are there any resources or articles available on the FirstVet website?
Yes, FirstVet provides news and articles on various pet health topics, including vomiting and diarrhea in dogs and cats, eye care for pets, and skin allergies in dogs and cats.
Is FirstVet available in languages other than English?
FirstVet is available in multiple countries, including the United States, United Kingdom, Germany, Sweden, Denmark, Finland, and Norway. The availability of languages may vary depending on the country.