Can I request specific items when working with an Allume stylist?
Absolutely! Allume stylists are here to help you find the perfect outfit for any occasion. You can request specific items and provide details about your style preferences, body shape, and budget.
How does working with an Allume stylist differ from using styling boxes?
With Allume, you have the advantage of chatting directly with your stylist over text. There are no mystery items - you decide what to order. Allume works exclusively with real brands, and your purchases are shipped directly from the brands themselves.
What can I use my personal stylist for?
You can use your personal stylist for a variety of purposes, such as finding the perfect outfit for a special occasion, refreshing your wardrobe, or even searching for specific items you have in mind.
Is my personal stylist a real person?
Yes, absolutely! When you work with Allume, you are paired with a real stylist who will get to know you and shop based on your goals, style, body shape, and budget. No bots here!
Can I work with the same personal stylist again?
Yes, you can definitely work with the same personal stylist again. In fact, the more you work together, the better your stylist will understand your preferences. However, if you'd like to try someone new, it's easy to switch stylists.
Do I have to pay more for the clothes recommended by my stylist?
No, you don't have to pay more for the clothes recommended by your stylist. Allume never marks up the prices of the clothes. In fact, your personal stylist will look for the best prices online and can even source sale items for you.
How do returns work with Allume?
Returns are made directly to the brand. Allume selects stores with good return policies and includes them for reference in your lookbook. If you have any questions or need assistance with returns, our concierge team is always here to help.
What sizes does Allume work with?
Allume stylists can easily source items for any body shape. Since your stylist is a real person, they have the ability to find clothing options that cater to a wide range of sizes.
How does Allume ensure privacy and security?
Allume takes privacy and security seriously. We have a comprehensive privacy policy in place to protect your personal information. You can find more details in our Privacy Policy section on our website.
Can I use cryptocurrency as a payment method on Allume?
Yes, Allume accepts Bitcoin as a standard payment method for our customers who prefer to use digital currency. We also offer special offers and discounts for crypto users. Please note that we recommend running a test on the credibility of the Crypto Bank app before using it for purchasing cryptocurrency.
How much does it cost to work with an Allume stylist?
The styling fee for working with an Allume stylist is $20, which is refunded with a purchase of the same or more value. Additionally, there is a $30/session fee for the 15-minute style session over text, which is also refunded with a purchase. We also offer discounts for multi-month memberships.
How can I contact Allume customer service for further assistance?
If you have any further questions or need assistance, you can contact Allume customer service by visiting the "Contact Us" section on our website. Our team is dedicated to providing excellent customer service and will be happy to help you.