Why am I unable to access the Adidas website?
During high-traffic product releases, Adidas has extra security measures in place to prevent bots from entering the site. This is done to protect customers and ensure a fair chance for everyone to purchase sneakers. If you are experiencing difficulty accessing the website, it is possible that something in your setup triggered the security system. To resolve this, you can try refreshing the page or accessing the website from a different browser or device. Additionally, check if there are any scripts, such as ad blockers, running in your browser and disable them. If the issue persists, it may be caused by malware. You can run an anti-virus scan on your device to ensure it is not affected. If you are on a shared network, you can ask the system administrator to scan for misconfigured or infected devices across the network.
How can I track my Adidas order?
To track your Adidas order, you can visit the "Order Tracker" page on the Adidas website. You will need to enter your order number and email address to retrieve the tracking information. Once entered, you will be able to see the status and location of your package.
What is Adidas' return policy?
Adidas offers a 30-day return policy for most products. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund. The item must be in its original condition and packaging, with all tags attached. Some exclusions may apply, such as personalized or customized products. To initiate a return, you can contact Adidas customer service or visit the "Returns" page on the Adidas website for further instructions.
How can I find the right size for Adidas shoes?
Adidas provides a size guide on their website to help customers find the right fit for their shoes. The size guide includes measurements for both men and women, as well as a conversion chart for different regions. To determine your size, you can measure your foot and compare it to the measurements provided in the size guide. It is recommended to measure your foot in the afternoon or evening, as feet tend to swell throughout the day.
Can I cancel or change my Adidas order?
Once an order is placed on the Adidas website, it cannot be canceled or changed. This is because Adidas strives to process and ship orders as quickly as possible. If you no longer want the item, you can return it within 30 days of receiving it for a refund. If you have any concerns or need assistance with your order, you can contact Adidas customer service for further assistance.
How do I contact Adidas customer service?
To contact Adidas customer service, you can visit the "Contact Us" page on the Adidas website. There, you will find options to reach out to Adidas via phone, email, or live chat. The customer service team is available to assist with any inquiries or concerns you may have regarding your Adidas products or orders.
Does Adidas offer international shipping?
Yes, Adidas offers international shipping to many countries. During the checkout process, you can select your country of delivery to see if it is eligible for shipping. Please note that additional customs fees and import duties may apply, which are the responsibility of the customer. The shipping options and fees will be displayed at checkout.
Can I use multiple promo codes on my Adidas order?
Adidas only allows the use of one promo code per order. If you have multiple promo codes, you will need to choose the one that provides the best discount for your purchase. Promo codes cannot be combined or stacked for additional savings.
